Order acceptance Until you have submitted your order acceptance, all offers are not-binding.Order cancellationa) by the contracting entity (client)In case of an order cancellation of the contracting entity (client) up to three days prior to the beginning of the event, the contracting entity will be charged with the full costs that have already been incurred. In case of a later cancellation, the full amount of the order will be due. Exceptions may be made upon consultation.b) by 4C Catering4C Catering reserves the right to cancel any contract any time (i) if the contracting entity fails to fulfil its financial or personal obligations towards 4C Catering or (ii) if the delivery of the catering can generally be considered as impossible or unreasonable due to reasons beyond the power of the catering service (such as employee illness, accidents or natural disasters). Any preparatory obligations (like, for instance, down payments, handing in of physical assets etc.) made by the contracting entity will be fully reimbursed. Claims for damages or any other claims raised by the contracting entity, on the contrary, are excluded.Complaints Complaints concerning obvious defects have to be made in the moment of delivery of the goods or directly during the catering. Later complaints shall not be recognised. Exchange of the ordered products is not possible in case of foodstuff and luxury food. In case of improper storage by the client, 4C Catering assumes no liability.Permanent establishmentThe production facility of 4C Catering is located at Ernst-Heinkel-Ring 18, 85662 Hohenbrunn (near Munich) Offers are prepared for events celebrated in the city of Munich or within a radius of approx. 50km from Munich. Exceptions may be made upon consultation. PaymentOur invoice for deliveries and services is due to payment without deductions within 14 days of the event completion. After such 14 day period, we reserve the right to charge default interests without prior notice. In case of orders of over EUR 2.000 net value, we reserve the right to request a down payment of 50 percent. In case the client does not make the required down payment, any fulfilment/ contractual obligation of 4C Catering will lapse. Performance locationThe performance location is the respective place of delivery or, where there is doubt, the domicile of the contracting entity (client). Place of jurisdiction and place of fulfilment Place of jurisdiction and place of fulfilment is Munich. DeliveryThe delivery expenses are calculated, firstly, based on the distance between our production facility and the event location (delivery address) and, secondly, based on the value of the goods ordered. Consequently, there is no lump-sum fee. Collection by the customer is possible and is free of charge. Minimum order valueOur minimum order value (total value) is EUR 500. Exceptions can me made upon consultation. PricesAll prices are in euro and exclusive of the official German VAT. In case of only food orders, the VAT is 7%. Deliveries including materials and services are taxed at 19%. Exceptions can be made upon consultation or in case of separate invoices. Written formDeviating and collateral agreements require the written form in order to be valid. AOBThe contractual relationship is governed by German law. Orders normally just need to be confirmed in writing (email sufficient, no signature required). When awarding the contract, our General Terms and Conditions are accepted as integral part of the contract. Invalidity of the contractAny contract is to be considered as void ab initio in case of apparent defects that violate German law or transgress standards of public decency. Calculation errors or obvious formal errors do not invalidate the contract. Loss or damage of rental accessoriesWith respect to rental accessories, the contracting entity (client) is subject to the requirement to exercise due care from the moment of delivery to the return of the goods. In case of damage or loss due to the contracting entity’s own fault, the costs of replacement or repair will be charged to the latter. At present, 4C Catering does not provide the option to ensure against these risks.